Privacy policy

1. The purpose and extent of the privacy policy

To access and use certain services at Hoayeuthuong.com, customers are required to register with their personal information (email, name, phone number ...). All information provided by the customer must be accurate and valid. Hoayeuthuong.com does not take any responsibility related to the law regarding personal information.

We may also collect information about the number of each customer’s visits to our website, e.g. included the number of pages visited by the customer, the links clicked, and other information related the Hoayeuthuong.com website. Furthermore, we collect browser information when a customer visits our website, including IP address, browser type, language used, time, and location of the customer.

2. What we use customer information for

Hoayeuthuong.com collects and uses personal information of our customers for the sole purpose of providing good customer service. All use of personal information fully complies with this privacy policy.

In some cases, we may use the information to contact a customer directly for the purpose of sending an order confirmation, a thank you letter, a text message, any information about their online registration, etc.

3. How long do we store a customer’s personal information?

The data of a customer is stored for as long as the customer is registered on our website – i.e., when the customer deletes his/her account himself/herself or asks us to do so, the personal information will also be deleted from our system.
Any personal information about members are saved on a secure server of Hoayeuthuong.com.

4. Address of our department responsible for collecting and managing personal information

                          Color Life Co. Ltd.

                          Business address: 270F Vo Thi Sau, District 3, Ho Chi Minh City.

                          Office phone: 08.73009059.

5. How for users to access and edit personal information

For the present, the website doesn’t offer the possibility for users to manage their personal information independently after registering. If a customer needs to change personal information changes, we encourage the customer to contact us and we’ll happily change the personal information.

6. Confidentiality

We guarantee confidentiality of all personal information of Hoayeuthuong.com’s customers. We don’t collect or use any personal information without the consent of the customer, except for situations where the law requires it.

We don’t use, share, or disclose any customer’s personal information to third parties without the customer’s consent.

In case of the loss of any personal customer information as a result of a cyberattack, Hoayeuthuong.com is responsible for informing both the authorities as well as the affected customer(s) immediately.

We promise absolute confidentiality in all transactions made on Hoayeuthuong.com, including credit card and invoice information. The server supporting our website is absolute secure.

Hoayeuthuong.com’s management requires customers to provide personal information such as their name, address, email, personal identification number, telephone number, bank account number, and/or credit card number upon registration. The customer himself/herself is fully responsible for the validity of the information.  Hoayeuthuong.com is not responsible for resolving any complaints if the customer didn’t fill in the correct information upon registering. 

Whole sale price

Save $1

In order to encourage customers to buy online, we will discount $1 for each online purchase.

100% satisfaction

With many years of experience in flower delivery business, we understand the importance of delivering the pure message from buyers to receivers. We guarantee to put customers satisfaction our top priority and will refund if you are dissatisfied.
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